
Tim Malo
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Recent activity by Tim Malo-
@Pierre Merrien I'm interested in your solution as well. Thanks in advance!
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@Wes thanks for the quick reply. Unfortunately that is not working for us. We tried those exact steps before I posted the question. Any other thoughts?
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Hi everyone. We use Brightcove to host all of our video assets. Is there a way to use their embed code to have a video show up in one of our articles?
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I think the best way to handle this is to prevent end-users from automatically updating tickets with a Solved or Closed status. If an end-user sends an email response for one of these tickets, it ...