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Matt Harding

Joined Oct 22, 2021

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Last activity Oct 22, 2021

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ACTIVITY OVERVIEW

Latest activity by Matt Harding

Matt Harding commented,

Community comment Feedback - Ticketing system (Support)

This was a major part of the reason my company chose to leave Zendesk.

It's really astounding that users have been asking for this basic (and necessary) feature for over 6 years, and no one at Zendesk has done anything about it.

View comment · Posted May 14, 2021 · Matt Harding

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Matt Harding commented,

Community comment Feedback - Ticketing system (Support)

Adding another +1 to the sea of comments:

 

This feature is very important for our startup.  We would love to have desktop notifications from Zendesk.

View comment · Posted Jun 05, 2019 · Matt Harding

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