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Support

Joined Oct 22, 2021

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Last activity Oct 22, 2021

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Support commented,

Community comment Feedback - Ticketing system (Support)

This is definitely a must for basic support, it's very easy to miss SLAs when we are not notified. Even a flashing browser tab would be enough to take the agents away from other tasks and back to a ticket. Moreover, this is available in Zendesk talk already but not for Support?

View comment · Posted May 13, 2021 · Support

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