Joanne Cooper
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Last activity
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Activity overview
Latest activity by Joanne Cooper-
Joanne Cooper commented,
Our company just supports internal customers and in some cases agents need to raise support tickets for their own issues. Agents should have the option to provide feedback to a colleague/other agen...
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Joanne Cooper commented,
Is there any update regarding this? We are new customers and use Zendesk for internal customers only, this means that in some cases our agents need to report tickets as an end user. Currently these...