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Michael Maoz's Avatar

Michael Maoz

Joined Oct 22, 2021

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Last activity Oct 22, 2021

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ACTIVITY OVERVIEW

Latest activity by Michael Maoz

Michael Maoz commented,

Community comment Feedback - Help Center (Guide)

We use the feature to manage customer feature requests and to notify when a feature requested is released.

If customers would receive a notification when I update the article that would make the process much more efficient.

I must admit I don't understand what other use would there be to follow an article? The first thing that comes in mind is that the follower is updated when the article is updated

View comment · Posted Jun 09, 2021 · Michael Maoz

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Michael Maoz commented,

Community comment Feedback - Help Center (Guide)

I think it is natural that followers of articles are notified when the articles a updated, what other use cases are for following an article?

We use articles to allow our customers to be updated with features in our pipeline, a customer who wants to know when a certain feature is released will follow the article and receive the notification.

Making this a complicated process (some here archive articles and create new ones instead..) makes this tool useless for this purpose..

View comment · Posted Jul 23, 2019 · Michael Maoz

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