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CommunityForce Support
Joined Oct 22, 2021
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Last activity Mar 02, 2023
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Latest activity by CommunityForce Support
CommunityForce Support created a post,
My contributor is unable to access Zendesk on their end.
Posted Mar 02, 2023 · CommunityForce Support
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CommunityForce Support commented,
This would be very beneficial for my company as well. We have started using Zendesk for a place where our employees can submit different types of requests, which then gets assigned to a "light agent". The light agents, who are our managers, will also have a need to submit tickets to the main "HR" Admin in the system.
Maybe implementing a switch role type functionality?
View comment · Posted Sep 29, 2018 · CommunityForce Support
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