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Alan Pinstein
Joined Oct 22, 2021
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Last activity Oct 22, 2021
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Latest activity by Alan Pinstein
Alan Pinstein commented,
Community comment Feedback - Ticketing system (Support)
We are experiencing this bug as well. It's particularly annoying in our case as we have multiple product groups and the follow-ups all end up in a single group and the tickets must be re-assigned to be seen.
This seems like it's a clear bug... and frankly doesn't even seem to match the documented behavior of follow-up which is to "copy all ticket data" from original ticket.
View comment · Posted Apr 22, 2015 · Alan Pinstein
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