
Chris Anderson
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Total activity5
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes0
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Subscriptions1
Activity overview
Latest activity by Chris Anderson-
Chris Anderson commented,
@David I did that and followed all the instructions in the documentation, but it still doesn't show. Not sure what the issue is.
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Chris Anderson commented,
@Joe the "Subscribe" option isn't showing for customers, or when I try - I pinged Zendesk support and am waiting on a response. I'll follow up here with what I find out.
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Chris Anderson commented,
Max - the thoughtful response, follow-through, and transparency is very much appreciated. I personally went ahead and instructed our customers to utilize the "subscription" feature you mentioned, w...
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Chris Anderson commented,
+1 I really need this. We have customers asking for this exact feature (being auto-cc'd on tickets originating from anyone in their organization). For now, I'll point them to the Shared Organizatio...