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Henry Dillon
Joined Oct 22, 2021
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Last activity Oct 22, 2021
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Henry Dillon commented,
Community comment Feedback - Ticketing system (Support)
+1 to being able to review suspended users.
I'd also add that there should be a way of tracking the use of the Mark as Spam feature. Giving agents the ability to delete a ticket without any trace is very worrying. I agree with spam tickets being taken out of workflow, but deletion creates a potential fraud loop hole.
View comment · Posted Aug 28, 2014 · Henry Dillon
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