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Steve Kremer

Joined May 28, 2021

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Last activity Oct 27, 2021

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Latest activity by Steve Kremer

Steve Kremer commented,

Community comment Discussion - Tips and best practices from the community

Thank you Wes, that did the trick.  I guess I missed that at the top of the article.  Kind of screwy that Zendesk would make a user make all unsafe tags enabled, when all I need is the single quote.

View comment · Posted Dec 09, 2013 · Steve Kremer

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Steve Kremer commented,

Community comment Discussion - Tips and best practices from the community

I did everything you said, but for some reason when I am in the editor in HTML mode when saving, the code gets changed.  Look at the attached "zendesk_before_update.png".  This is the code that you suggest to copy and paste.  I paste it, click update, the video does not appear.  I click "edit" to see the code, and as you see in "zendesk_after_update.png" the HTML editor keeps changing the code.  Can you make the editor not change the code?

View comment · Posted Dec 09, 2013 · Steve Kremer

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