Recent searches


No recent searches

Lisa E.'s Avatar

Lisa E.

Joined Oct 22, 2021

·

Last activity Oct 22, 2021

Following

0

Followers

0

Total activity

2

Votes

0

Subscription

1

ACTIVITY OVERVIEW

Latest activity by Lisa E.

Lisa E. commented,

Community comment Feedback - Ticketing system (Support)

When I test the API target with URL: https://greatagent.zendesk.com/api/v2/tickets/{{ticket.id}}.json 
methon PUT 

and with JSON: 

"ticket": { 
"id": "1028", 
"comment": { "body": "Thanks for choosing Acme Jet Motors.", "public": true } 

}

It says: 'X-Zendesk-API-Warn: Removed restricted keys ["ticket.id"] from parameters according to whitelist'

Please advise, what can I do about that? ("id": "1028" - is optional, within a trigger I plan not to use it, {{ticket.is}} should work in URL, right?)

View comment · Posted Jan 17, 2019 · Lisa E.

0

Followers

0

Votes

0

Comments