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Lisa E.
Joined Oct 22, 2021
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Last activity Oct 22, 2021
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Latest activity by Lisa E.
Lisa E. commented,
Community comment Feedback - Ticketing system (Support)
When I test the API target with URL: https://greatagent.zendesk.com/api/v2/tickets/{{ticket.id}}.json
methon PUT
and with JSON:
{
"ticket": {
"id": "1028",
"comment": { "body": "Thanks for choosing Acme Jet Motors.", "public": true }
}
}
It says: 'X-Zendesk-API-Warn: Removed restricted keys ["ticket.id"] from parameters according to whitelist'
Please advise, what can I do about that? ("id": "1028" - is optional, within a trigger I plan not to use it, {{ticket.is}} should work in URL, right?)
View comment · Posted Jan 17, 2019 · Lisa E.
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