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Curt Smith

Joined Oct 22, 2021

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Last activity Sep 14, 2022

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Latest activity by Curt Smith

Curt Smith commented,

CommentCustomer management and profiles

Is there a way to export all users to a list?  If so, can the list include the users Organization?  Or, can I do a search for all users with no organization?

View comment · Posted Sep 14, 2022 · Curt Smith

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Curt Smith commented,

Community comment Feedback - Ticketing system (Support)

There was a post by Nicole in the Community Team 4 months ago that gave some hope.  Nicole, can you please give us some idea of progress?  

View comment · Posted Nov 22, 2019 · Curt Smith

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Curt Smith commented,

Community comment Feedback - Ticketing system (Support)

I agree that the Agent Dashboard needs to be customizable!  As I evaluated other products recently, even the cheapest most basic solutions allow for this.  Specifically, I just need some space to post a "Banner" to alert about news of the day (like we are taking email off line today from 1pm to 2pm for maintenance...) and also the ability to add a couple of custom links.  Very basic.

View comment · Posted Mar 02, 2018 · Curt Smith

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