Analytics SEO Engineering Team

It is a shame this has remained unaddressed in so long. The "updates to your tickets" feed is perhaps the most useless part of the dashboard, and makes several broad assumptions about how companies manage tickets.

I did write an adblock filter to permanently hide this column, but given the zendesk page structure it leaves a large empty column rather than closing nicely, so instead I wrote a filter to hide the "home" icon so users can't get to the dashboard in the first place. Works a treat, especially after I added custom views for the rest of the tickets.