Olof Soldatic

+1 for customization. Why cage us to a default view that is of little to no use for most? At least per org. but what would be even more awesome is per user.

We are about to make the switch to Zendesk in the coming months and although being colored by an all self built solution in a small company, at least choosing what your default view should be is for us very basic.

With that said I really like your product so far even if we are not yet operational. Any news on this topic?