James Vanslette

1. Community
2. Feedback - Help Center (Guide)
3. Allow articles to be posted to multiple sections

Hi Christian, We've been Zendesk customers for a long time now. This is the ONLY post I follow. As a Product Manager, I understand you need to know the use case and rationale to design and implemen...

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• James Vanslette
• Created March 21, 2017 17:17
• 2 votes

1. Community
2. Feedback - Help Center (Guide)
3. Allow articles to be posted to multiple sections

Interestingly, there is a "Planned" button shown on the very first post in this topic. I wonder how many customers Zendesk loses because it cannot support a basic feature of a CMS... Then again, s...

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• James Vanslette
• Created August 14, 2015 15:01
• 0 votes

1. Community
2. Feedback - Help Center (Guide)
3. Allow articles to be posted to multiple sections

Adding the same article to multiple Sections in HelpCenter is "a priority" if you look back at what Zendesk customers are saying in this thread, and the thread for sharing posts in multiple forums....

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• James Vanslette
• Created May 21, 2015 17:49
• 2 votes