Howard Parnell

Perhaps the confusion can be traced to previous responses such as "We like this feature so much that we've added it to the roadmap for Help Center."

 

I'm now a bit confused myself...

 

Thanks Matt. 

We're also exploring something similar, and facing the same problem.

 

I agree with all of the folks who see this as a critical feature. We offer numerous help articles across various categories, and many of those articles are relevant to more than one category. They all are subject to revisions and updates as the information evolves, which can happen frequently over the course of a given year. And we strive to keep Spanish translations in sync, as well.

For now, our only option is to create and maintain multiple versions of articles, which is not only a major update and maintenance nightmare (as Sue pointed out), but is also poor content management from a system perspective.

Here's hoping you might reconsider. Thanks.