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Zack Brown
Joined Oct 22, 2021
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Last activity Oct 22, 2021
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Latest activity by Zack Brown
Zack Brown commented,
Christian,
Now that I have read through all the comments, I have to say that regardless of how big a task this is, it is driving away business and utilization of an otherwise pretty slick new help center. Not to beat a dead horse but our customers are demanding this. Is this under consideration at all now?
View comment · Posted Apr 20, 2016 · Zack Brown
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Zack Brown commented,
This is Huge for us, and one of the big reasons we have requested RFP's from other Community sites. Making users login to answer community or Knowledge base posts reduces the chances that they will do it. With tickets you can just answer emails and it posts and that is HUGE. We REALLY need this for KB and Community.
View comment · Posted Apr 20, 2016 · Zack Brown
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