Jüri Tarkpea
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Recent activity by Jüri Tarkpea-
Today is the day when I needed to finally go through the tickets of year and a half and knowing that Zendesk is not ready to make it work in the app itself, I decided to export it all and do the ne...
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If you dear buddhas at Zendesk say that you are not going to do it, maybe you could at least give a hand to solve the problem or hints to good practices in such cases? To state it again - I do not...
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I must add +1 to this request here. When we started working with Zendesk, I really did not urge support people to start tagging tickets because "we would know better how to do it after 100th ticket...