Recent searches
No recent searches
Antonio Ortiz
Joined Oct 22, 2021
·
Last activity Oct 22, 2021
Following
0
Followers
0
Total activity
2
Votes
0
Subscription
1
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Antonio Ortiz
Antonio Ortiz commented,
Community comment Feedback - Ticketing system (Support)
We're currently using a program that automatically assigns approximately 10 emails from the queue to individual agents. This works really well for us, a team of 15+ agents.
We are in a Zendesk trial period right now and this is a bit of a problem. I'd rather not have someone spend time assigning out emails to different agents. Any other suggestions or workarounds for this issue?
View comment · Posted Jun 23, 2010 · Antonio Ortiz
0
Followers
1
Vote
0
Comments