Brett Li

1. Community
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

We're using our own tool, Tonkean, to do this. We mix multiple different pieces of logic that trigger email (and Slack) notifications to the team when certain customer conditions are met.

• View comment
• Brett Li
• Created August 27, 2019 22:05
• -1 votes