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John Howarth
Joined Oct 22, 2021
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Last activity Oct 22, 2021
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Latest activity by John Howarth
John Howarth commented,
Community comment Feedback - Ticketing system (Support)
To be able to configure an automation that added a CC of an End User or specific email address (rather than just an Agent) for tickets belonging to a particular Group would be great.
I look forward to seeing the day this minor requested is implemented in what is otherwise a superb product.
View comment · Posted Apr 22, 2013 · John Howarth
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