
Stephen McGirr
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Total activity23
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Last activity
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Following0 users
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Activity overview
Latest activity by Stephen McGirr-
Stephen McGirr created a post,
Give us back the ability to modify agent organization assignment
This was available until very recently, when my users began submitting bug reports because they are unable to modify their own (and other agents) organization assignments. After contacting support,...
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Stephen McGirr commented,
Is there a way to mark tickets as "not spam"? For example, Zendesk flags out of office replies as spam and moves them automatically to suspended tickets. We would like to keep these out of office r...
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Stephen McGirr created a post,
Chat Visitor ID in Explore
AnsweredIt would be extremely useful to have a unique Visitor ID, which is tied to the individual user in chat, and can be used to associate a single user with multiple chat engagements. This is important...