
Stephen McGirr
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Recent activity by Stephen McGirr-
This needs far more attention. My company Zendesk instance has over 40000 organizations and hundreds of thousands of users. Every few months a "domain" gets added to a random organization and resul...
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One of my staff has graciously already compiled a list of tickets demonstrating this issue. 200054199931199942200263196633196756196570 In each of these cases, we have a trigger with conditions to ...
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Is there a way to mark tickets as "not spam"? For example, Zendesk flags out of office replies as spam and moves them automatically to suspended tickets. We would like to keep these out of office r...