Stephen McGirr
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Last activity
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Recent activity by Stephen McGirr-
More Granular Article Verification Options (relative dates)
We have begun implementing article verification rules on the content in our help center. One limitation that immediately stands out is that article verification rules are only applied from the date...
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Allow trigger conditions to be exclusive
In the current state, triggers are defined such that the conditions can be either "Meet all of these conditions OR any of these conditions". I would like to suggest that the ability be granted for ...
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Give us back the ability to modify agent organization assignment
This was available until very recently, when my users began submitting bug reports because they are unable to modify their own (and other agents) organization assignments. After contacting support,...
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Chat Visitor ID in Explore
AnsweredIt would be extremely useful to have a unique Visitor ID, which is tied to the individual user in chat, and can be used to associate a single user with multiple chat engagements. This is important...