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Ahmed Ibrahim
Joined Oct 22, 2021
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Last activity Oct 22, 2021
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Latest activity by Ahmed Ibrahim
Ahmed Ibrahim commented,
Community comment Feedback - Ticketing system (Support)
Hi @...
You can contact me on https://www.linkedin.com/in/ahmedgroup/
Zendesk need to be an omni channel for all communications and social media :
1- Ability to get facebook messages
2-Whatsapp messages receival
3-whatsapp templates messages creation & sending with easy interface
4-Instagram DM
5-facebook/instagram comments & replies on comments & replies on replies the 3 levels and assuming each single reply as a separate ticket
View comment · Posted Aug 05, 2021 · Ahmed Ibrahim
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