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Janine Deegan
Joined Oct 16, 2021
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Last activity Mar 25, 2022
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Latest activity by Janine Deegan
Janine Deegan commented,
I'd like "Open in a new tab" to be defaulted On. Is there any way to do that?
View comment · Posted Mar 25, 2022 · Janine Deegan
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Janine Deegan commented,
This is also critical KPI data for our knowledge management program and a huge hindrance to being able to support the program through Zendesk. Any idea when an "articles linked in chat" metric will be available? We are on Agent Workspace.
View comment · Edited Feb 02, 2022 · Janine Deegan
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Janine Deegan commented,
Is it possible to configure more than 10 search results from the Knowledge panel or do users just have to search again?
View comment · Posted Jan 10, 2022 · Janine Deegan
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Janine Deegan commented,
Very much agree.
View comment · Posted Nov 15, 2021 · Janine Deegan
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Janine Deegan commented,
+1 yes please!
View comment · Posted Sep 14, 2021 · Janine Deegan
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