Melanie Gapany

1. Community
2. Feedback - Ticketing System (Support)
3. "Requester can see this comment" default setting

I have tried disabling both "Agent comments via email are public by default" and "Make email comments from CCed end users public (not recommended)" in my admin panel and I am still prompted to unch...

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• Melanie Gapany
• Created October 26, 2023 14:35
• 7 votes

1. Community
2. Feedback - Voice (Talk)
3. Caller ID on outbound calls

Adding my voice here. Would be wonderful to display caller ID for our business.

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• Melanie Gapany
• Created April 28, 2022 13:42
• 1 vote

1. Support
2. ...
3. General questions and issues about tickets
4. How can I view tickets I follow?

Literally just here to add my voice to this. follower_agent_xxx doesn't even produce a result on my views at all so this filter view doc isn't even correct. This needs to be added to the feature ro...

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• Melanie Gapany
• Created May 14, 2021 13:46
• 4 votes