Angelino
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Total activity5
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Last activity
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Activity overview
Latest activity by Angelino-
Angelino commented,
Hi, May I know how do Engagement Assignments work? I noticed that in just one ticket 1 it has multiple assignments but when I visited the chat itself, it is only one chat. I would like to understa...
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Angelino commented,
Hi, I am a little bit confused about the difference between Assignments and Chats as well as Chat Accepted, Chat Completed, and Chat served. I am trying to generate the data and it gives me differe...
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Angelino commented,
Hello, Hope you can help me. Is there a way to change the default time filter from the "past 30 days" to "this month". I've been trying to set this up but it keeps on going back to the default date...