Desislava Dimitrova

1. Chat
2. ...
3. Live chat departments, triggers, operating hours, and routing
4. Should I use the department, department status, or visitor department condition in my Chat trigger?

Hi, We have 2 departments serving live chat on two different websites, let's call them A and B. When no agents are online the widget becomes offline form on both websites - that is okay. But when o...

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• Desislava Dimitrova
• Created February 10, 2022 13:53
• 1 vote