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Prashant

Joined Feb 03, 2022

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Last activity Mar 26, 2024

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ACTIVITY OVERVIEW

Latest activity by Prashant

Prashant commented,

Community comment Feedback - Ticketing system (Support)
Community

Thank you @Jessica G.

View comment · Posted Mar 26, 2024 · Prashant

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Prashant commented,

Community comment Q&A - Help center and community
Community

Hi Jillian Coury,

Try to use this CSS in style.css file

.articles h2{
font-size: 24px;
}
Adjust font-size your required size.
 
 

View comment · Posted Mar 26, 2024 · Prashant

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Prashant created a post,

Post Feedback - Ticketing system (Support)
Zendesk support menu tabs not aligned center

Zendesk menu options not aligned center.

Posted Mar 26, 2024 · Prashant

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Prashant commented,

Community comment Q&A - Help center and community
Community

Hi raphael peguet,

Try to use below code in Home_page.hbs

   

Show text to agents

 

 

 

View comment · Posted Mar 26, 2024 · Prashant

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Prashant created a post,

Post Q&A - Account and billing
How to identify brand domain name change effects on the Zendesk support

Hi team,

my company has multiple brands on Zendesk support.
I want to change one of the brand names support.abc.com to support.xyz.com based on host mapping.it's affected by 
the help center, Dynamic content, views, macros, webhooks, triggers, email, custom applications, Zendesk applications,brand-id, etc.
How I can find that?

So how i can test this host mapping side effects on a sandbox account or trial account or directly on the production environment  🤦‍♂️

Thanks,

Edited Oct 12, 2022 · Prashant

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Prashant commented,

Community comment Q&A - Help center and community
Community

Thanks Dane reply.
I my case user segments shown based on creation date! is there any solution to display newly created segment one shown top list?

View comment · Posted Aug 13, 2022 · Prashant

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Prashant created a post,

Post Q&A - Help center and community
Guide user segments list view
Hi team, My client have around 24 user segments and I'm added new user segment.So how I show newly added user segment on top of list on article visible options.

Posted Jul 29, 2022 · Prashant

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Prashant commented,

Community comment Q&A - Help center and community
Community

Hi Dave Dyson,
Thanks for reply.
I have custom dropdown like "issue_type" with some options.Now I'm trying to add more dropdown options on that custom dropdown on help-center.how to add that based on Id? Or other script

View comment · Edited Jun 04, 2022 · Prashant

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Prashant created a post,

Post Q&A - Help center and community
How to add custom drop-down options on help-center
Hi Zendesk community, How to add more options on Zendesk custom drop-down using javascript or jQuery on help-center. Can anyone help on this

Posted Jun 03, 2022 · Prashant

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Prashant created a post,

Post Feedback - Chat and Messaging (Chat)
Messaging proactive greetings multiple languages

How to display proactive greetings on multiple languages using messaging?

Edited May 11, 2022 · Prashant

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