Prasanth P
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Total activity17
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Last activity
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Activity overview
Latest activity by Prasanth P-
Prasanth P created a post,
How to identify brand domain name change effects on the Zendesk support
Hi team, my company has multiple brands on Zendesk support.I want to change one of the brand names support.abc.com to support.xyz.com based on host mapping.it's affected by the help center, Dynamic...
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Prasanth P commented,
Thanks Dane reply. I my case user segments shown based on creation date! is there any solution to display newly created segment one shown top list?
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Prasanth P created a post,
Guide user segments list view
AnsweredHi team, My client have around 24 user segments and I'm added new user segment.So how I show newly added user segment on top of list on article visible options.
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Prasanth P commented,
Hi Dave Dyson, Thanks for reply. I have custom dropdown like "issue_type" with some options.Now I'm trying to add more dropdown options on that custom dropdown on help-center.how to add that based ...
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Prasanth P created a post,
How to add custom drop-down options on help-center
AnsweredHi Zendesk community, How to add more options on Zendesk custom drop-down using javascript or jQuery on help-center. Can anyone help on this
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Prasanth P created a post,
Messaging proactive greetings multiple languages
How to display proactive greetings on multiple languages using messaging?
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Prasanth P created a post,
How to create multiple language proactive chat messages using smooch chat messaging application?
Hi, Zendesk, My client uses a smooch chat messager to support the customers. I want to display a proactive message on my widget like "We apologize for *****." in different languages based on "visit...
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Prasanth P commented,
Thank you so much @...
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Prasanth P created a post,
I want to not visible my help_center sandbox and sandbox articles into the google search engine and indexing
Hi ZendesK Community, I want to not visible my help_center sandbox and sandbox articles into the google search engine and indexing. I updated this code in my document. head.hbs file <meta name="rob...