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Alden Brandt-Cannon

Joined Oct 16, 2021

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Last activity Nov 06, 2021

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Latest activity by Alden Brandt-Cannon

Alden Brandt-Cannon commented,

CommentBusiness rules

Thank you for your help.

but i still have an issue with your trigger. When you Update a ticket with anything that isn't a priority change it will email the requester telling them their ticket priority has been updated when it hasn't. Would there be anyway to possibly avoid that?

View comment · Posted May 26, 2021 · Alden Brandt-Cannon

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Alden Brandt-Cannon commented,

CommentBusiness rules

Hello,

How would I create a trigger that would automatically inform a client when a specific tag was updated or changed. This does not mean I want to inform them of every update this would just be to show them that their ticket priority would have changed.

 

Thank you for the help.

View comment · Posted May 20, 2021 · Alden Brandt-Cannon

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