Søren Dahlgaard
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Last activity
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Activity overview
Latest activity by Søren Dahlgaard-
Søren Dahlgaard commented,
Tipene Hughes: Thanks for following up. I've added a post on the feedback forum here https://support.zendesk.com/hc/en-us/community/posts/4417217789082-Getting-ticket-ID-from-conversations-API-for-...
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Søren Dahlgaard created a post,
Getting ticket ID from conversations API for ongoing chat
AnsweredWhen a chat comes through the conversations API I would like to update the corresponding ticket with some information while the conversation is going on. To do this, I would like to extract the Tic...
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Søren Dahlgaard commented,
Hi Tipene, Thanks for the reply. I think the solutions you suggest would run into a lot of trouble with the volume we are seeing, so if there is a way that you could expose the ID to us either via ...
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Søren Dahlgaard created a post,
Getting ticket ID from conversations API for ongoing chat
AnsweredWhen a chat comes through the conversations API I would like to update the corresponding ticket with some information while the conversation is going on. To do this, I would like to extract the Tic...