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Jeanette
Joined Oct 22, 2021
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Last activity Oct 22, 2021
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Latest activity by Jeanette
Jeanette commented,
Agreed - I feel like this is absolutely needed for anyone who has multiple products or services. I actually like to point out Zendesk's support Community as a place where this is drastically needed. It's difficult to filter out "Help Center" information versus "Zendesk Ticketing System" information. Wouldn't it be nice to have topics for those and then subtopics with relevant information? :P
View comment · Posted Mar 20, 2015 · Jeanette
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Jeanette created a post,
Even with a small file size it would be nice to have attachments. Sharing a save file, a product .log file, etc. Right now even if it's a tiny file I have to either open a ticket, open an e-mail chain, or host it on Drive/Dropbox and link to it.
Posted Mar 19, 2015 · Jeanette
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