Owen Jones
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Last activity
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Activity overview
Latest activity by Owen Jones-
Owen Jones commented,
We offer many different services and support requests come in through different email addresses. When a support request comes in via email, having it automatically assigned to the appropriate orga...
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Owen Jones created a post,
Ability to set Requester:Organization from Triggers
When a customer emails in for the first time, it would be really useful to have a Trigger set the "Requester:Organization"...With multiple email addresses configured in ZD, this gives me the abilit...