Recent searches
No recent searches

Rowan Seymour
Joined Oct 16, 2021
·
Last activity Oct 16, 2021
Following
0
Followers
0
Total activity
2
Votes
0
Subscription
1
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Rowan Seymour
Rowan Seymour commented,
CommentBusiness rules
Hi
We've been using an HTTP target to notify an external system of ticket status changes `{{ticket.status}}` but we noticed that if the agent changes their UI language in Zendesk, that value changes.. "Resolved", "Resolvido" etc.
Is there any language independent way to get the ticket status?
-Rowan
View comment · Posted May 24, 2021 · Rowan Seymour
0
Followers
1
Vote
0
Comments