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Rowan Seymour

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Latest activity by Rowan Seymour
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    Rowan Seymour commented,

    1. Support
    2. ...
    3. Workflows
    4. Zendesk Support placeholders reference

    Hi We've been using an HTTP target to notify an external system of ticket status changes `{{ticket.status}}` but we noticed that if the agent changes their UI language in Zendesk, that value change...

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