Julio Fasolato
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Total activity13
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Last activity
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Activity overview
Latest activity by Julio Fasolato-
Julio Fasolato commented,
Kulin Joshi Check your authentication method. If your Zendesk is using 2FA, you won't be able to authenticate just with your email and password. In this case, you would need to authenticate with an...
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Julio Fasolato commented,
Kulin Joshi You don't need to add any token there. In the WRITEDATA() function, you can see that the first thing to be declared/initialized is an array with 4 strings (triggers, automations, macros...
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Julio Fasolato created a post,
Bulk Create Dynamic Content
Hi there! I just wanted to share with you all a little tool that I made using Google Spreadsheets to create dynamic content items in bulk. This comes in handy especially if you want to have ticket ...
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Julio Fasolato commented,
Hi Nicholas Otter! Yeah, that is doable. You'd need to use the ZD API. I've done similar things with Python and Javascript. Here you can find the article API documentation: https://developer.zende...
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Julio Fasolato created a post,
Is there a way in which I can use dynamic content placeholders in topic titles?
AnsweredHi there! I've been using dynamic content placeholders for a ton of stuff lately since they're really helpful, I was even able to make the help center's static content dynamic, like headers, links,...
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Julio Fasolato commented,
Hi @...! I'll look into this and I'll get back to you about this issue on GitHub. Thanks a lot for the feedback!
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Julio Fasolato created a post,
Tool to backup/restore triggers, automations, and macros
Hello there! I just wanted to share with you all a little tool that I made using Google Spreadsheets to backup and restore automations, macros, and triggers. This comes in handy especially if you...