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Valentina Sinichenko's Avatar

Valentina Sinichenko

Joined Oct 16, 2021

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Last activity Oct 16, 2021

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Latest activity by Valentina Sinichenko

Valentina Sinichenko created a post,

Post Feedback - Ticketing system (Support)

One of our chat agents is in fact a chatbot. Say for example, a chatbot receives a negative rating and passes the chat to a live chat agent. The agent receives a bad rating himself/herself. This is not fair. 

Thus, I want to disable chat rating option specifically for our chatbot. 

Posted May 07, 2021 · Valentina Sinichenko

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