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Carlos Delgado's Avatar

Carlos Delgado

Joined Oct 16, 2021

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Last activity Mar 02, 2022

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ACTIVITY OVERVIEW

Latest activity by Carlos Delgado

Carlos Delgado commented,

Community comment Q&A - Help center and community

Yes Sean! I'm trying to add a tooltip in the Zendesk like this one:

I did in the easy way, because just add it in the html code on the live code webpage.

But the code of Home_page.hbs is like this:

 

So as {{#if}} statement does not allow me to compare two values like:

{{#if href == '/hc/en-us/categories/360001117812-Cow-Traffic'}}

Tooltip_text

 

to make it happen, so I do not know how to compare this two values to point when the user pass over the name or box I want to add the tooltip.

Thanks!

View comment · Posted Jul 16, 2021 · Carlos Delgado

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Carlos Delgado commented,

Community comment Q&A - Help center and community

Hello Sean!

I have tested your code but this makes to appear a tooltip on each box of the Home_page a tooltip, I mean on each category, meanwhile I want to to add only for Category 1 the tooltip1, and 2 with 2...

I did this before with some help but now can't remember how to use the "if" to show only on one box Category.

Thanks!

View comment · Posted Jul 16, 2021 · Carlos Delgado

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Carlos Delgado commented,

Community comment Q&A - Help center and community

Sorry but links are not working anymore.

do you have any other to explain this?

Right now my problem is that I can't use IF statement to select which link should have which tooltip.

thanks!

Br

/Carlos

View comment · Posted Jul 16, 2021 · Carlos Delgado

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Carlos Delgado created a post,

Post Feedback - Ticketing system (Support)

Hello!

I'd like to have the Inline pictures function that we have for Agents but for End Users.

We are a company that needs a good explanation of the problems and it's pretty common to have a step by step explanation of the issue.

Is there a way to add this feature?

Thanks

Posted May 05, 2021 · Carlos Delgado

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