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Don Stefani's Avatar

Don Stefani

Joined Oct 16, 2021

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Last activity Oct 22, 2021

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ACTIVITY OVERVIEW

Latest activity by Don Stefani

Don Stefani commented,

CommentShopify integration

Thanks David,

Great to see the a product manager handling questions like this.

- Don

View comment · Posted May 18, 2021 · Don Stefani

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Don Stefani commented,

CommentShopify integration

When integrating the Shopify app into chat, the ability to do cancellations and refunds is not offered like it is in the support integration. In the order details in the chat sidebar Shopify app I am given this message "To refund orders from the sidebar app, enable the refunds and cancellations feature.Enable in Admin Center". But as I mentioned above, that can't be done.

So it looks like I can't do refunds in chat - is that correct?

 

Thanks,

Don

View comment · Posted May 17, 2021 · Don Stefani

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