Vipul Gautam
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Last activity
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Activity overview
Latest activity by Vipul Gautam-
Vipul Gautam commented,
We are facing the same issue, if any email that have forwarding setting and put that in Ccs. On replies it goes to suspended tickets. Thanks
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Vipul Gautam commented,
Thanks Andrei. We have an email account bills@domainname.com, we are forwarding emails to zendesk support@domainname.zendesk.com that are coming to that email account and ticket created in zendesk....
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Vipul Gautam created a post,
Suspended tickets
From few days we are regularly receiving emails in suspended bucket, reason is "Received from support address". We don't know hot to solve this. Email id is support@domainname.zendesk.com. Thanks
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Vipul Gautam created a post,
Can I create a ZAF app using html, javascript and css only
I would like to build in some stop gaps to prevent our employees solving tickets before doing their due diligence. A series of questions. If they fail to answer all the questions the ticket will n...