Jeremy Prestidge
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Last activity
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Activity overview
Latest activity by Jeremy Prestidge-
Jeremy Prestidge commented,
To get our community more engaged after initially enabling it, we were hoping to be able to @mention any of our users with accounts to encourage them to join conversations. Is there any way to do t...
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Jeremy Prestidge commented,
Damn, not ideal at all! Thanks!
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Jeremy Prestidge commented,
I've had the same issue - what was the resolution for you Rhys?
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Jeremy Prestidge created a post,
Ticket last public reply time
Hello, we currently export tickets using the incremental export api, but I'm wanting to find the latest public reply by an agent on a ticket. Essentially we're wanting to build some custom calculat...