
Lisa Colpoys
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Last activity
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Activity overview
Latest activity by Lisa Colpoys-
Lisa Colpoys commented,
Yep, Pro. thanks for that info.
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Lisa Colpoys commented,
Hi, no Roles page showing up for us. Just Team Members and Groups. Is this not fully rolled out yet? thanks, Lisa
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Lisa Colpoys commented,
The article says "Responses to notifications are placed into a Text ticket, like other inbound Text messages. If the end-user's number doesn't currently have an open ticket, a new ticket is created...
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Lisa Colpoys created a post,
Customize Talk Widget fields to make mandatory
We would like to make "Name" and "How can we help" mandatory fields in the Request a Callback form. Will save our agents time and we need to get this info anyway. Thanks!