Pakpoom DMIT
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Total activity21
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Last activity
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Activity overview
Latest activity by Pakpoom DMIT-
Pakpoom DMIT created a post,
Can messaging web widget send the message from customer by api?
Hi, I added messaging web widget on the website and this is my requirement. 1. Customer visit on website's product page and need to ask more info about this product.2. There is a button named like ...
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Pakpoom DMIT commented,
Hi Erica, Thank you for your reply. I generate the OAuth token using the steps from your link and I also add my comment there. There are others who get the same error like me but there is no answe...
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Pakpoom DMIT created a post,
Conversation API can not start agent session, internal server error.
Hello, I try to start agent session using conversation api and it always return the below error: {"errors":[{"UUID":"687d6605-0035-4a3b-842d-25ffad67a954","message":"<html>\r\n<head><title>500 Inte...
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Pakpoom DMIT commented,
I also get the same error.
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Pakpoom DMIT created a post,
How can I create my own UI for Chat mobile sdk?
For chat mobile sdk, is it possible to create my own UI and call some api in order to send and receive message from Support agent? Thanks
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Pakpoom DMIT commented,
Hi Mark, Thank you for your support and I understand your point. I also sent an email to the email address you mentioned and waiting for a reply. Thanks,
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Pakpoom DMIT created a post,
Amazon Connect, how to get created ticket id after agent end call
I installed Amazon Connect from Zendesk marketplace and integrated to my Amazon Connect instance. When customer call to my DID number, it forwarded call to my Zendesk support and everything work fi...
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Pakpoom DMIT commented,
Hi Christopher, Your solution is work!! Thank you very.
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Pakpoom DMIT commented,
For Full JSON export, what's the From and To date condition? Is it used to filter by "created_at" or "updated_at" or anything else? I want to export the ticket which are created in the specific p...
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Pakpoom DMIT created a post,
Export csv ticket in the specific period
AnsweredIn the Reports, I need to export my csv ticket with only for the specific created date range e.g. June 1, 2021 to July 31, 2021. Now, it export since the first ticket to the current ticket. When ...