Pakpoom DMIT
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Total activity39
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Last activity
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Votes on activity by Pakpoom DMIT-
Lou I try adding condition "Update via LINE" and "Comment text Contains at least one of the following words", it's not work. However, if I remove the condition "Comment text Contains at least one o...
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Hi Chandra, I've tried many conditions/actions which both Set tags or Add tags, remove Ticket is Updated/Created and has only one condition "Comment text contains at least one of the following word...
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Hello Eric, Thank you for your advice. Regards
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Hello Eric, Thank you for your prompt reply. If it is the Chinese ISP issue, can I use vpn to solve this problem or could you have idea, please suggest. Regard,
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Hi Greg, I have same question but for my case, the bot have its own widget. What I want is when the user want to chat with agent, the bot switch to Zendesk which the agent can chat with the user vi...
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Hi Erica, Thank you for your reply. I generate the OAuth token using the steps from your link and I also add my comment there. There are others who get the same error like me but there is no answe...
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I also get the same error.
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Hi Mark, Thank you for your support and I understand your point. I also sent an email to the email address you mentioned and waiting for a reply. Thanks,
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For Full JSON export, what's the From and To date condition? Is it used to filter by "created_at" or "updated_at" or anything else? I want to export the ticket which are created in the specific p...
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Hi Christopher, Your solution is work!! Thank you very.