Matthew W
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Recent activity by Matthew W-
Chris Curlett It might look something like this, but your use case may differ from my understanding
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graham.robson I find this use case interesting. From a product registration or asset management perspective we are storing files in a different system. Is this size you are looking for to meet file...
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Ziah Goodrow That is not my intent. I understand that each business has different workflows and leverage tools to meet their needs. I was just trying to provide suggestions to how views could be us...
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Your statement of "the newbies have glanced at them, bounced off, and left them there" right away tells me that they can't handle them and they could tag the ticket accordingly. You could have a s...
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If in the future if Zendesk gives further capabilities like Explore, Trigger, Automations, or something else for the new Custom Objects will we be limiting ourselves by using REGEX or do you think ...
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Ken Taylor That sounds like the users are opening the ticket triaging it to see if they can work it then placing it back in the group to have actioned by someone else. If this is the case then why ...
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Stephen our company has many tickets in views but we are able to make them work for us. What is the reason you need to go to pages beyond the first? Does Explore satisfy the need to report on the ...
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I agree
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Will a regex field be limited in the future or will it be able to be used like the Number field. If custom objects are able to be used in other areas of Zendesk in the future will using a REGEX fil...
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Great to hear!