Recent searches


No recent searches

Jamie Gregory's Avatar

Jamie Gregory

Joined May 28, 2021

·

Last activity Oct 27, 2021

Following

0

Followers

0

Total activity

5

Votes

0

Subscription

1

ACTIVITY OVERVIEW

Latest activity by Jamie Gregory

Jamie Gregory commented,

Community comment Q&A - Tickets and email

Seems you're right! :D

I have now organised them as so:

However it now makes my Views page look a bit unorganized with the colons but it's the lesser evil so I will leave it like this. UNTIL ZENDESK ACTION THIS!

Thanks again Graeme!

View comment · Posted Aug 12, 2015 · Jamie Gregory

0

Followers

0

Votes

0

Comments


Jamie Gregory commented,

Community comment Q&A - Tickets and email

Hi Graeme,

How do you create the nests? Mine currently looks like:

As you can see I want to group Power Seller and Power Leveler tickets into their own groups.

I cannot seem to find a guide how to do this on their website or on the app's marketplace?

Many thanks,

Jamie

View comment · Posted Aug 12, 2015 · Jamie Gregory

0

Followers

0

Votes

0

Comments


Jamie Gregory commented,

Community comment Q&A - Tickets and email

Thanks for your input guys.

However, Quickie does not allow you to put views into folders. It's simply a top bar feature that shows all your views from it. It's their "Lovely Views" app that creates the folders. Instead they market Quickie as an organisational tool, which it isn't.

Lovely Views also costs $30/month. No thanks.

I don't understand why this hasn't been implemented by Zendesk yet? This is a simple, yet effective tool so why hasn't this already been done?

View comment · Posted Aug 12, 2015 · Jamie Gregory

0

Followers

0

Votes

0

Comments


Jamie Gregory created a post,

Post Q&A - Tickets and email

Hi,

I'm just wondering can I organise my ticket views within folders, or group them together if you like?

When I click on this folder it will expand and show all the views within that folder?

Is this something that I can do please with or without and extension?

It would be EXTREMELY helpful.

Thanks,
Jamie

Posted Aug 11, 2015 · Jamie Gregory

0

Followers

11

Votes

13

Comments