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Joris Heuberger's Avatar

Joris Heuberger

Joined Oct 22, 2021

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Last activity Apr 15, 2024

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ACTIVITY OVERVIEW

Latest activity by Joris Heuberger

Joris Heuberger commented,

Community comment Feedback - Community Forums (Gather)

+1

View comment · Posted Sep 30, 2015 · Joris Heuberger

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Joris Heuberger commented,

Community comment Feedback - Help Center (Guide)

I ask Zendesk's Support and there is no way to customize this template.

View comment · Posted Mar 04, 2015 · Joris Heuberger

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Joris Heuberger created a post,

Post Feedback - Help Center (Guide)

Currently, when my customers follow a section in my Knowledge Base, if I add a new article in this section, they receive an email notification containing the full article.

Ideally, I would like to be able to edit a template for this notification.

In my case, I would simply put a link to the new article.

That would be a nice new feature!

Posted Feb 06, 2015 · Joris Heuberger

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