Dan Evers (suspended)

Ditto up and down this forum thread.  You control the format and content of the outgoing emails from forums.  Mark them up however you need to in order to associate them with a forum post and make it a consistent experience for your customers.  The forums were one of the features we liked about Zendesk but this lack of consistency is not something we'd anticipated and it devalues the feature.  You've got smart developers. Get this on their backlog list and let them make it happen.